I just bought a new computer, and I am unable to save my settings to my computer and my charts are stuck just saying loading.

Modified on 2011/09/12 16:22 by Nate Ostrye (CTS) — Categorized as: Uncategorized

Customers using windows 7 (mostly ultimate) Are running into issues where charts do not work and saving layouts to a file do not work as well. Noticed that these machines do not have a Cache file. Going to help and support on T4 and then going to view logfiles and then right clicking add new folder, and naming it Cache then logging off and then back in takes care of it.